Saturday, January 13, 2007

What Does Quality Mean to Me


What Does Quality mean to me?

The definition of quality can be described in many ways. To me, when I get a quality product I know I have gotten something that is durable and will last, for instance, something that will not break within the first month of purchasing it, but instead know that it will last for quite awhile. Sometimes it is apparent with a brand name, ensuring and guarantying a quality product where the company backs it up with 100% guarantee or your money back. There is nothing I hate more than purchasing a product that is of poor quality and breaks and falls apart easily. Quality to me is when I get total complete satisfaction from the outcome with no complaints.



When talking about quality in means of service from medical professionals, I feel getting accurate information in a timely fashion, with optimal service provided. It means getting a doctor who truly cares about what is concerning your medical needs. To many times I have gone to see a physician where I have felt that I have not gotten quality time with them. It is frustrating when you wait for hours to see a doctor, then when you finally get the chance to see him/her they take only a few seconds to hear what you have to say, diagnosis your condition, and throw a prescription in your hand, on the way out. I want a doctor that will spend the time listening to me not making me feel rushed meeting all my expectations.



Quality is in the eye of the beholder. To some quality might mean something totally different than to others. To me I feel that quality is perceived as fulfilling expectations to meet needs or values, whether it be in products or service, we all want what is best and what we pay for.

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